First Aid ...
... around the clock
Pro Juventute offers counseling around the clock for children and adolescents (in German, French and Italian, tel. 147 or per e-mail and anonymized chat) and counseling for parents (in German, French and Italian, 058 261 61 61) and youth leaders (in German, French and Italian, 058 618 80 80).
Heart2Heart (Tel. 143) offers counseling in all situations.
Helpline «reden hilft – wir hören zu!» is a contact point for everyone who is facing a difficult situation of any kind and who needs help (in German, 044 545 30 90 or mail@redenhilft.ch).
The Aerztefon is a helpline for non-life-threatening medical emergencies (in German).
... for mental health
Pro Mente Sana offers information on how to spot psychological crisis and emergencies and how you can help in potentially life-threatening situations.
The counseling of Pro Mente Sana provides advice on psychosocial or legal questions for everyone with a psychological disability and their close ones (in German and French, 0848 800 858, or via the e-counseling tool, which offers counseling in English).
«Dein Rucksack» offers orientation for everyone who feels psychologically challenged, but is not restricted in their everyday life (in German).
Angst- und Panikhilfe Schweiz offers an anxiety hotline (in German, 0848 801 10 or via e-Mail hotline@aphs.ch).
The accociation Equilibrium informs on emergency offers, clinics, specialists and intervention points for those with depression (in German and French).
Psy-Gesundheit.ch (in German and French) is committed to promoting mental health in the Latin cantons and offers information, addresses, resources and practical advice.
The campagne «How are you?» encourages talking about mental difficulties und offers tips. Their data base provides numerous addresses of professional counseling centers that help with mental health crises and challenges.
Seelsorge.net (in German)
... for those affected
Patienten.ch provides an overview of some patient organizations (in German).
Selbsthilfeschweiz.ch (in German and French) offers help on finding a fitting self help group. There are numerous self help groups in Switzerland, including those in case for serious diagnosis or mental illness.
Throughout Switzerland, there are services and advice contact points for patients on legal issues. The Federal Office of Public Health FOPH lists one or two advice centers and/or further information on patients' rights per canton.
The organization SPO offfers help and support on patients' rights and advises on legal issues, e.g. in the event of treatment errors (in German and French).
Patients and relatives who have experienced a specific incident in the Swiss healthcare system can report it on the SPO platform Patbox (in German and French).
Victim Support Switzerland is aimed at people of all ages who experienced any forms of violence. A data base offers an overview of contact points to receive help.
ProRaris provides a list on organizations for people with a rare desease (in German and French).
Stiftung Schweiz offers an overview of organizations that offer help for people with disabilities and their close ones.
The Unispital Zürich and Inselspital Bern offer contact points for patients with chronic illnesses that have not yet been diagnosed (in German).
SafeZone.ch offers anonymous and free online advice on addiction issues (in German).
... for close ones and relatives.
The assosiation Stand by You supports relative and loved ones of those with mental illnesses. Helpline: 0800 840 400 (in German).
The Federal Office of Public Health FOPH provides informations on offers for close ones in various life situations. It also provides an overview (in German) of services for family caregivers and relatives.
ensa offers Mental Health First Aid courses.
... for young people and families
The network «feel-ok.ch» (in German an French) offers orientation and information on subjects for teenagers in search for help.
In the cantons of Jura, Vaud and Aargau, Caritas offers youth counseling for young people aged 14 to 25 (no appointment necessary, in German and French).
Young people who experience physical or psychological violence at home can contact the Stiftung gegen Gewalt (033 225 05 60, in German, 031 533 03 03 in French)
The Elternnotruf (0848 35 45 55, in German) offers counseling for parents.
Schweizerische Kriminalprävention provides information on cyberbullying (in German and French).
... for elderly people
Pro Senectute provides older people with advice and support, e.g. in cases of loneliness, financial emergencies, but also in matters of care and legal provision (in German and French).
The project Einsamkeit hat viele Gesichter supports those affected with loneliness and the challenges of ageing, and their relatives (in German).
... at the end of life
There are many cantonal and regional services and facilities for people at the end of their lives and their relatives.
The regional sections of the Switzerland-wide network palliative.ch (in German) provide advice and offer supportive, specialized palliative care services. The website also provides information on advance health planning and living wills.
The bereavement portal (Trauerportal, in German) provides an overview of bereavement counsellors as well as other services for people at the end of their lives and their loved ones